Shipping and Returns
We ship to Europe, Norway and England from our warehouse in Uppsala, Sweden.
Shipping to Sweden
DHL: 1-2 business days, free
Shipping to Europe
UPS standard: 2-4 business days, free
Order status
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email or text with your tracking number, and a link for tracking your order.
Exchange
If you want to exchange an item for a different color, please return it within 14 days, and place a new order. If you want to return an item, please do so in the same condition the product was sent to you.
Returns
Place the unused items with all tags attached that you wish to return in the box and the freight bag you received your order in.
Fill out the return form that you received with your order.
Stick the enclosed returns shipping label over the delivery information.
Drop off the parcel at your local DHL or UPS office.
Returns policy
All the items that you return have to be returned within 14 days of delivery.
All items have to be returned in original conditions with tags attached.
When shipping, make sure the parcel is securely sealed to avoid any damage.
We will refund your return within 14 days of receiving your order, to the same card that you used when paying for it.
Faulty or damaged items
Is your item faulty or in a bad condition? Contact our customer service team with your order number and a picture showing the issue, and we’ll have a look at it.
